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RCN ENDORSED WORKING GUIDE FOR VOLUNTEERS

This document is endorsed by The Royal College of Nursing (RCN) as at June 2024.

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Nurse Lifeline (NLL) is a telephone support service and helpline run by nurses for nurses. This document is relevant to all nurses working in the UK and aims to support the work of volunteers on the helpline, by providing essential information across four areas of practice –
reflection, suicide, safeguarding and supervision.

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Working Guides for Volunteers (2024)

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If you would like specific awareness tools or materials for your workplace, please email comms@nurselifeline.org.uk

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